Rates and Tariffs

 

Cancellation Policy

Terms and Conditions

Privacy Statement

 

The following rates/tariffs are correct as of October 2009 but are subject to change. Please read the cancellation policy before booking.

Rates 

Rates for Monreale

 Cottages
self-contained
Retreats
self-contained
General Tariffs
Excludes public holidays & special events  
Watergarden
Oakbrook
Tranquillity
Steeple
Lyrebird
Magnolia
Two night minimum Weekend - Fri/Sat or Sat/Sun
$690
$620
$520
Single night Saturday (if available)
$430
$390
$330
Single night Friday or Sunday (if available)
$345
$310
$260
Single night Monday to Thursday
$300
$270
$220
Two nights Monday to Thursday
$600
$540
$440
Three nights Monday to Thursday
810
$729
$594
Three nights Weekends - Fri/Sat/Sun or Sat/Sun/Mon
$999
$918
$758
Four nights Weekend - Fri/Sat/Sun/Mon
$1200
$1080
$880
Holiday Tariffs
Public, Events & Long Weekends
     
Two night minimum Weekend - Fri/Sat or Sat/Sun
$740
$680
$560
Single night Saturday (if available)
Valentines Day and New Years Eve
$430
$390
$330
Single night Friday or Sunday or Public Holiday (if available)
$370
$340
$280
Three nights Weekends - Fri/Sat/Sun or Sat/Sun/Mon
$999
$918
$756
Four nights Weekend - Fri/Sat/Sun/Mon
$1200
$1080
$880
Seven nights Including weekend
$1899
$1728
$1418
Hampers For Two - View the menus  
Chicken and Wine Hamper
$119
Winter Escape Hamper
$119
Mushroom Risotto Hamper
$119
Reef and Beef Hamper
$149
Seafood Celebration Hamper
$149
Romantic Escape Hamper
$149
Packages (included with multiple night stays)
For larger selection -
View the packages page  
Two nights Weekend - Chicken and Wine Dinner Hamper
$809
$735
$635
Two nights Mid week - Chicken and Wine Dinner Hamper
$659
$605
$505
Four nights Mid week - Chicken and Wine Dinner Hamper
$900
$810
$660
Massage - View the Massage page  
One hour Massage for one
$106
Two hour Massage for two
$190
Gift Certificates available online View the Gift Certificates page

 

Cancellation Policy

All cancellation requests are subject to the following terms and conditions.

  1. Must be notified to the Manager in writing and forwarded by email, fax, (if by letter a further three day allowance should be made for the postal delivery), and the notice must clearly set out the reason for the cancellation request.
  2. If such notice of cancellation is received by the Manager 21 days prior to date of arrival, then the deposit paid will be applied to another date which is subject to availability and terms and conditions.
  3. No refunds will be given.
  4. Other than in the notice period specified in condition (2) above, the deposit paid will be forfeited at the time of a cancellation notification, and the cancelled booking date will become immediately available for the public to book.
  5. Management reserves the right at its total discretion, to refund deposits less a rebooking fee of $75.00 if the cancelled booking is subsequently re-sold to another guest at the same total gross booking amount including additional services, and where the booking is for the same period of time as the cancelled booking.

    (a) Under this condition, where the deposit for the accommodation has been paid by a credit card, the card holder (without further permission from the card holder) permits the manager to debit the card with the full amount of the accommodation booking less any deposit paid.
    A receipt will be forwarded to the card holder showing the date and amount of funds debited from the account.
  6. No shows or cancellations received within 7 days of arrival date, will forfeit the deposit and will be liable to pay the full amount of the accommodation booked.

Terms and Conditions

Breakfast Provisions

All tariffs include ample country produce breakfast provisions for two adults for the duration of the stay and include a selection of teas, hot chocolate, plunger coffee and chocolates. Stays of longer than two days will have provisions restocked on the third day or as required.

Chauffeur service

Due to insurance issues, we do not provide a chauffer service for guests wishing to be picked up or taken to restaurants and reception centres, we are pleased to pre-arrange and book taxis and other transport providers as and when you require.

Check In and Check Out times

Check in time is..... 3.00pm on day of arrival
Check out time is.... 11.30am on day of departure

Confirmation of your reservation

All reservations are confirmed on the day of receipt of the deposit.
We will email or post a confirmation invoice to you setting out all the details of your reservation, and will also attach a detailed brochure and provide directions on how to find us. Please check the reservation details, all discrepancies should be notified to management immediately.

Departure

Mini bar or extras must be paid on departure.
Check all cupboards to avoid leaving behind any valuables or personal belongings.
Ensure key is left in the door or handed in to reception.
Please consider completing the performance-rating sheet.

Extra persons

The tariff is for two adults; (any extra persons including children must be approved by management)
Additional persons will be charged at:

$50.00 per extra person each per night.
$25.00 extra per 3 -10 year old child each per night.
$0.00 extra per 0 to 2 year old child each per night.

Inviting your friends or other visitors to Monreale Estate

In order to preserve the peaceful ambience of the property for all our guests, we ask all guests to refrain from inviting visitors to their cottage or residence during their stay. Should you nonetheless wish to have a small number of friends or visitors for a brief daytime visit during your stay, please arrange beforehand with reception.

Liquor licence

We are licensed and make available local wines, which are available in each accommodation unit (mini bar) or at reception.


Number of Guests per cottage or retreat

Unless otherwise arranged with us, each cottage or retreat is designed to accommodate 2 people.
Magnolia country house retreat, which is a two-bedroom apartment style accommodation, can accommodate up to 4 people.
Some cottages have double sofa beds.

Smoke-free environment

All internal areas including all of the cottages and retreats are smoke free environments.
We require our guests to respect this condition and refrain totally from smoking inside.
For smokers, we have provided facilities for smokers on the decking outside of each cottage or retreat.

Privacy Statement

Monreale are also committed to protecting our guests' privacy before, during, and after their stay with us. All information remains strictly private and will not be divulged to any other unauthorised party. Your presence at Cottages at Monreale is nobody else's business. We will decline to divulge your presence here should anyone ring inquiring for you - unless instructed otherwise by you.

Reservation information

You will need to provide the following when making a reservation:

  • Name
  • No of persons
  • Accommodation dates required
  • Date of arrival and departure
  • Postal address
  • Home phone number
  • Mobile phone number
  • Estimated time of arrival
  • Credit card details if paying by this method;

Optional information

E-mail address
Where you first heard about Monreale e.g. which web site, magazine etc.

Newsletters and Marketing Communication

Monreale will only send you newsletters or marketing communication if you have subscribed or requested to receive them. We do not distribute mailing lists to any third party with the exception of a provider contracted by us to provide a service. If you do not wish to receive any newsletters or marketing communication from Monreale, please send us an e-mail with your request. Your details will be removed from the mailing list.

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